Frequently Asked Questions

Quick answers to common questions about Flair.

How does Flair increase my store's conversion rate?

Flair increases conversions by showing the right message at the right moment. Product Badges highlight key value, Promo Banners communicate urgency or incentives, and smart targeting ensures shoppers see relevant messaging that encourages them to complete a purchase.

Do I need coding or technical skills to use Flair?

No. Flair is built for non-technical merchants. Everything is configured through an intuitive visual interface inside Shopify, with sensible defaults that work out of the box and no code required.

How quickly can I see results?

Most merchants see meaningful results shortly after publishing their first promotion. Flair promotions appear instantly on your storefront, making it easy to test messaging, create urgency, and start improving conversions right away.

Will Flair slow down my store?

No. Flair runs entirely within Shopify's infrastructure with no external dependencies. Promotions load instantly, remain reliable, and stay available as long as Shopify is available.

Does Flair work with my Shopify theme?

Yes. Flair works with any Shopify theme, including modern Online Store 2.0 themes and legacy themes. Promotions automatically adapt to your storefront so they look native, match your brand, and align with your existing design and style.

Can I decide which promotions shoppers see?

Yes. Flair gives you precise control over which promotions appear and when. You can target promotions based on products, collections, customer attributes, availability, metafields, cart state, and more, with full support for scheduling by date and time.

Where can promotions appear on my store?

Flair lets you display promotions anywhere you display products on your store, including the home page, collections, search results, product pages, and cart.

Does Flair support multiple promotions per page?

Yes. Flair is designed to support multiple promotions at once. You can stack promotions in rows or columns, group different sets of promotions for different sections of a page, and control how they appear together without conflicts.

Is there a contract or long-term commitment?

Flair has no contracts or long-term commitments. You can upgrade, downgrade, or cancel your plan at any time directly from your Shopify admin.

How do I cancel my plan?

You can cancel your Flair plan at any time by uninstalling the app from your Shopify admin. When the app is uninstalled, Shopify automatically cancels the subscription and stops future billing. Charges for the current billing period may still apply. See Shopify's official uninstall steps for more details.

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